All orders generally take 10-20 days to be created and mailed out within 1 to 3 days
Shipping
Free Shipping to Hong Kong for order above 350HKD/ 45USD.
Free Shipping to USA, UK, JP for order above 450HKD/ 56USD.
More details and policies for other regions can be fund in our Shipping Policy.
Refund
Custom products are non-refundable due to their personalized nature.
However, we understand that there may be rare and exceptional circumstances where a refund may be necessary. In these cases, we ask that you carefully review our Refund Policy and contact our customer service team to initiate the refund process. We will do our best to resolve any issues and provide a satisfactory solution.