Yes! We send all customers a free preview of their artwork once it's ready. You can then request edits. We produce once you're happy with your pet art.

Most of our products support multi-pets, if you don't see the option, please contact support.

if you don't like your artwork, you can request changes. We'll edit the artwork and send it back to you for another look. We produce once you're happy with your order.

We check all pet photos we receive. Usually the photo is perfectly fine. If there's a problem we'll email you and explain the issue, and request some new photos via email.

Photos that work best are taken in good, natural lighting, and at eye-level with your pet.

If you want to double check the photo quality before placing the order, please contact us and send the photos for suggestions.

Most of the cases, we can change the product color per your request, (e.g. change the silk pearl bag from black to white).

Please contact our support and explain your requirments.

Definitly! We love to spoil our loyal customers!

You can enjoy the exclusive discounted price for the 2nd or more pproducts using the same photo.

Usually our system send out the discount code in 5 mins, if you don't receive it in 10 mins, please contact our support to check the discount code.