產品保養服務
Customer satisfaction is our #1 priority. We provide 3-month warranty for all our phone case products.
3-month Warranty
🐾 Eligible to all phone cases products.
🐾 Eligible to all customers, in all regions.
🐾 Within 3 months of purchase.
🐾 One-time exchange.
🐾 Same value or lesser value items applicable if returned/exchanged product is discontinued.
How it works
Within 3 months from the date of original purchase, if you discover a fault with your phone case(s), simply contact us with a description summarising the issue and a photo/video clearly showing the defect, once confirmed, we will arrange to send a new one of the same product to you during the warranty period, you only need to pay for the shipping fee for the new product(s).
If your product(s) is discontinued or out-of-stock, it may be replaced by a similar option. No devices (e.g. mobile phones, tablets, etc.) other than Pet Art Space-branded products are covered by our warranty. Pet Art Space reserves the right on the final decisions.
The warranty can only be claimed by the account user of the order placed.